Terms and Conditions

Right to Refuse, Suspend or Terminate Service:

We reserve the right to refuse, terminate, or suspend service to any user for any reason we deem, in our sole discretion, to do so, without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a user is using a computer system in an improper or illegal manner, providing indecent or obscene content, violating the rights of privacy or publicity, violating the civil rights of others, conducting actions that defame a third party or entity, are publishing "hate" or intolerant material, or are threatening or harassing others. However, we may also suspend, refuse, or terminate service for any Reason that we, in our sole discretion, consider appropriate to do so.

SERVICE PLANS AND RELATED INFORMATION

All service plans are subject to modification or cancellation at any time with no prior notice. infowale.com (India) Pvt. Ltd., and/or infowale reserves the right to cancel service at any time with no prior notice, for any reason they, in their sole discretion, deem appropriate.  You agree, as our client, to be financially responsible for all services rendered. You also agree to refrain from requesting "charge-backs" or cancelling any fees or service charges paid for with your credit card.

DISPUTS

if you are dissatisfied with the work performed, you must submit your complaint and email it to megh@infowale.com within seven calendar days of the service being performed otherwise you expressly relinquish any ability to dispute the quality of service and any related refusal to pay our service and related charges. We will act in response to your written complaint as soon as we are able to and will endeavor to resolve the issues regarding your complaint. 

FAILED SERVICE ATTEMPTS

We will act in all reasonable ways to establish the nature of the problem(s) that require our professional attention and to locate, analyze and correct those errors or problems. Nonetheless, we do not promise that, despite our best efforts that we will be able to successfully resolve the problems you have retained us to check up and repair. Consequently, you are still liable for and must pay us for our time spent attempting to repair your problems even if we cannot, using all reasonable efforts, produce actual repairs.

EXPIRATION OF SERVICE

 We fully reserve the right to expire any prepaid and unused professional time and services that remain on your account if such has not been used within a year of the original purchase date. Such unused professional time and services will thusly expire and shall not be usable or refundable upon expiration. We shall have no duty to notify you of our decision to expire the unused professional time or services or any pending expiration 

MINIMUM REQUIREMENT FOR SERVICE

 You must have a broadband or high speed connection to the Internet to receive service and your computer must be actively connected to the Internet through a broadband or high speed connection at all times service is rendered or to be rendered by us. You must also have a registered, valid copy of Microsoft Windows XP ,Windows Vista or Windows 7 Windows10/11 installed as your system's operating software during all service periods. you must have zoom installed in your system.Your computer must be connected and operating while we are conducting repair, diagnosis, or downloading software or otherwise installing repair-related materials. You must allow us to download and install recommended software.

GENERAL SITES RULES APPLIES TO ALL(VISITORS,CLIENTS)

infringe the law of any jurisdiction while visiting our site or using any service or tool that we provided. Cyberstalk or Harass any user. Conduct any activity that is detrimental or harmful to our site as exclusively determined by us. Post any information or content that is indecent, defamatory, obscene, hateful, blasphemous or intolerant in nature or in violation of the laws of any jurisdiction. Upload any material that is harmful to our user's computers or objectionable/abhorrent to our community as a whole. Evasively and dishonestly represent yourself as another person or as a representative of a business or entity that you do not in reality represent. Wrongly and inaccurately represent your professional or business credentials or professional background. In your jurisdiction you must be of adult age to use this site or to become a client of this site. In any event, no member or user may be under the age of 18 years of age. Parents or guardians of minors may enroll as a member on behalf of their minor wards/ children but are solely accountable for the direct supervision of their wards/ children while their minors visit the site or use any of the services/tools that the site provides.  We may post policies, rules, or guidelines. Upon the posting of such materials from time to time, they immediately become incorporated by reference into this Agreement as if fully set forth herein.  Some rules that cannot be infringed by members or users include the following:  Racially prejudiced, intolerant, "hate," defamatory, "stalking," invitations to fight, threatening or any post of any nature that we decide, in our sole discretion, as being improper and offensive, will result in membership termination without any prior notice. Spamming. Any activity generally described as "spamming" by the Internet Community, such as unsolicited bulk mails or emails, irrelevant or commercially based postings for any purpose will effect in membership being terminated without any prior notice whatsoever to the member. Any user may terminate their membership or use at this site at any time. We may terminate membership or usage of any person or entity at any time for any reason we deem appropriate and right with no prior notice to the person or entity whose usage or membership is being terminated.  We have also published a privacy policy. The privacy policy is hereby incorporated by reference into this Agreement as if completely set forth herein